OUR COMMITMENT
At Redstripe, we pride ourselves on offering competitive prices every day, backed by our Best Price Assurance. We're dedicated to ensuring that you shop with confidence, knowing you're getting the most value for your money.
To uphold this commitment, we regularly compare our prices with those of our competitors, both online and in-store.
If you discover a lower advertised price for a product that meets the following Terms & Conditions, we're happy to match it.
HOW TO REQUEST A PRICE MATCH
To request a price match, simply email us at sales@redstripe.com.au. Provide evidence of the lower price, such as a printout, competitor quote or website link. If the product meets our Terms & Conditions, we'll match the lower price.
TERMS & CONDITIONS
To qualify for a price match, the product must meet the following criteria:
- It must be identical, including specification, colour, and certification rating (if applicable).
- It must be in stock within Australia.
The price of the product must:
- Include delivery fees, taxes, and charges.
- Exclude installation, bundling, rebates, cash back, coupons, loyalty rewards, or free bonus goods.
- Be lower than our price on the day the price match is requested (the day of purchase).
Our Best Price Assurance does not apply to:
- Trade/commercial quotes or large volume/bulk purchases.Products sold by unauthorized dealers.
- Special order products.
- Special event, club, or membership offers, third-party promotions, or prices not available to the general public.
- Genuine errors in competitor advertising.
- Ex-demonstration, blemished, refurbished, damaged, or second-hand stock.
- Products sold via auction, liquidation, fire sale, or clearance (including eBay).
FOR MORE INFORMATION you can contact us at sales@redstripe.com.au.